1. Take Cashier Shift Report.
To check current shift cashier collections.
2. Cashier Reset.
Is to close current cashier shift collections. Required to key in Cash collection in Cash Drop once is asked. It is required to do this for all personnel that has done any tender/ payment to any checks for the day, else figures will remain till this cashier reset is performed.
Ensure all collections of payment method is accurate before performing cashier reset.
Check cashier shift report date and time, from and then.
Check cashier shift report against tender total report.
It may happened that some personnel that may have mistakenly closed some bills under their account.
New Items that are newly programmed or changed of item printing redirections would required to restart LSS terminal.
Steps are :
1. At LSS Terminal.
Sign In with Operations Manager Card (only he can be authorised to perform this task).
2. Minimize App. (in function screen).
3. Kitchen Printer Restart.bat (double click or touch to run the program).
4. Click POS at task bar to run show POS screen again. (its located at botton of the screen or Windows OS Task Bar).
Vouchers are set to NO overtender. Kindly take note of the voucher usage with following scenarios:
A) Example of using a "RokuGin RM30" voucher.
If the item bill is RM28 (below the value of "RokuGin RM30" voucher); a message shall pop-up on screen (cannot overtender) if you use the "RokuGin RM30" button. In this case, use an OPEN voucher button and close with an actual amount to RM28. Remark as RG1234 or any other suitable remark.
If the item bill is RM48 (above the value of "RokuGin RM30" value), you can use the ready "RokuGin RM30" button to tender and outstanding balance amount can still be close with cash or other tender methods.
B) For vouchers without buttons, please use the OPEN voucher. (NO overtender and close with open voucher as the total actual bill amount):
Example: item bill is RM8.50, use OPEN voucher amounting to RM8.50 (although customers present a RM10 voucher).
Remark as usual for easy identification in reporting..
C) Reporting voucher (with remark) methods:
option 1: Goto report templates -> Coupon Details
option 2: Goto report templates -> Check Tender Details -> Filter Tender by "voucher"
Revenue Sales is captured upon confirmed tender or payment to the check or bill.
Open check or bill amount shall not be captured in any sales report.
All sales amount is captured based on time the check or bill is open.
Likewise guest count is tag together with te check or bill.
Scenario :
1. Open check or bill during lunch period and tender or payment during tea time period.
That check or bill amount shall be captured as lunch period.
2. Transfer a check or bill from lunch period to dinner time period new check or bill.
Since is a new check or bill open in dinner, the sales amount is captured as dinner sales period.
3. Transfer a check or bill from lunch period to an existing dinner check or bill.
Since the existing check or bill was opened during dinner, any other period sales period checks or bills that is transfered to is captured at transfered check or bill time period.
4. Combine a check or bil from lunch period to dinner time period new check or bill.
By combining to a dinner new check or bill, sales is captured as dinner sales period.
5. Combine a check or bill from luch period to an existing dinner check or bill.
Since the existing check or bill was opened during dinner, the sales is captured as dinner sales period, as an existing check or bill is openned during dinner period.
6. Splitting a lunch period check during dinner period.
Sales amount is considered as dinner period as by splitting a check, it creates new during that period.
This sales capturing is fixed, no changes allowed on how to capture sales method.
Hourly sales report has 2 main columns.
Open check time sales and closed check time sales.
Choice of 15min, 30 min, 60min.